SUPPORT and CARE
We mainly provide care for older persons or adults, but with the specialist training that is available, we can also provide care for families with children, service users with a learning difficulty, and children.
Assured Care supports service users by providing help with the personal, domestic and social/emotional tasks associated with ordinary living that an individual might usually perform for him/herself.
Care workers will encourage and help maintain independence wherever possible, and only assist, prompt and support service users, to an appropriate level, when necessary. Examples of tasks that older or disabled people might require include:
Personal assistance with daily living activities including:
- Getting up, going to bed
- Dressing and undressing
- Washing, bathing, grooming (personal hygiene)
- Eating and drinking
- Using the toilet, maintaining continence, managing incontinence
- Mouth and denture care
- Checking spectacles and hearing aids
- Help during the night ( night awake)
- Foot care and exercises
- Health-related tasks that users would normally take responsibility
for, e.g. observing medicines being taken by the service user.
SOCIAL AND EMOTIONAL SUPPORT
Social and emotional support includes:
- Mobility and transport
- Escort service e.g. hospital visits
- Socialising, visits
- Company, conversation, listening
- Encouragement, motivation, confidence-building
- Reading, letter-writing, phone calls
- Leisure, recreation
- Religious and cultural activities
- Community links, neighbourhood activities
- Help at work, educational facilities
Domestic help with household tasks includes:
- House cleaning and washing up
- Laundry and ironing
- Preparing meals (nutritional advice, special diets)
- Shopping and errands
- Collecting pensions, benefits, prescriptions
NIGHT AWAKE AND NIGHT SLEEP-IN DUTIES
A night awake service is available between 10.00 pm and 7.00 am. A care worker will assist you as often as is required throughout the night.
A night sleep-in service is available where we can arrange for a care worker to stay overnight between the hours of 10.00 pm and 7.00 am. You will need to be able to provide a bed for the care worker to sleep in. They can get up a maximum of two times in the night to assist the person they are caring for. This could be useful if you have to stay away from home for a night.
NOT ON THE LIST?
Don’t be afraid to ask! No list can cover everything.