Skip to main content

24/7 Contact
t: 023 9275 2910

Welcome to our April newsletter.

We hope you all had a lovely Christmas and New Year.

Every quarter we will be sending out our newsletter, if anyone would like to add to the July issue please let the office know by mid-June.

6 Monthly Questionnaires

This month i have enclosed the 6 monthly questionnaire and life history questionnaire, If you have already completed the life history please only complete the 6 month questionnaire and return to us in the envelope provided. The information that’s provided helps us to improve the quality of care provided to all our service users and support to their family and friends and also it gives the staff a better knowledge and understanding of the service users they care for. Your comments and views are valuable to an ever growing service. The analysis form the last questionnaire has been attached to this issue for you to read.

Dates for your Diaries- Easter

  • 18th  April  Good Friday (Bank Holiday)
  • 20th  April  Easter Sunday
  • 21st  April  Easter Monday (Bank Holiday)

The office will be closed on the above dates. You can still contact us on 023 9275 2910 - 24/7 just leave a message and the on call supervisor will return your call.

Please let us know on the attached form if service is required.

Relatives and Friends Support Group

This support group is run by Trixie who is the Quality of Life Support Worker based at our sister company St Ronans Care Home. Trixie has been a care Support Worker for Assured Care for the past 7 years before her promotion within the company. You can contact Trixie on either 023 9275 2910 or 023 9273 3359.

Trixie’s Blog

The relatives and friends support group meet about every 3 months for support, encouragement and to promote good cheer, a sympathetic ear when times are a bit sad and stressful and not as we would wish for our loved ones. Everyone has a different story and tale to tell and with a cup of tea or coffee and a biscuit and a hug it can make a huge difference as to how we cope knowing that many families are feeling the same or similar and doing their bit. Very often we have these meetings at the same time as our homemade cake stall and bric-a-brac sale which hold outside the front St Ronans Nursing Home. It is great fun and a combined affair for collecting for our own residents fund and meeting at the same time.

Comments, Complaints, Concerns

If you have any comments, concerns or complaints, please have a chat with Jacqui the Service Coordinator as soon as possible, alternatively you can contact Sarah the Registered Manager. If neither are available and Toni or Rochelle are unable to help please leave a message and they will call you back.

We would welcome any comments written by service users, relatives & staff for our next addition.

Return to index

Assured Care
23-27 St. Ronans Road - Southsea
Portsmouth - Hampshire PO4 0PP

Office: 023 9275 2910 - Fax: 023 9281 7738

Assured Care is a Private Limited Company registered with Companies’ House.

Throughout this website the company The Portsmouth Sitting Service and Community Care Service Ltd trading as Assured Care will be referred to as Assured Care.