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t: 023 9275 2910

Welcome to our November news letter


Care Support Workers

A warm welcome to Kerry, Holly, Vicky and Elias. We hope they enjoy working as part of our team.

Office Changes

Amy has joined Lee-Anne and Rochelle recently. We also welcome Janet and Liz to our senior carer role, they will be doing reviews and spot checks on a regular basis.

Long Service Awards

Staff have decided they don’t want carer of the month awards so as of 2016 we will hold an annual award ceremony to recognise long service (10 years or more).

Our staff do an amazing job, please keep sending in your compliments so we can pass your kind words on, it makes them feel so appreciated!

Relatives and Friends Support Group

You are all welcome to join our Relative and Friends Support Group that is run by Trixie at our sister company St Ronans Care Home. The group meets about every 3 months, if you would like to talk to Trixie you can contact her on either: 023 9275 2910 or 023 9273 3359.

Web Site

Our web site is under redevelopment and should be ready for the beginning of 2016. Please take a look and let us know what you think.

6 Monthly Questionnaires

Attached with this newsletter is our 6 monthly questionnaire, we would appreciate you taking some time to complete it. The information that you give us helps to improve our service, something we are constantly looking to do.

We value your views, if you have something to tell us don’t wait until a review or questionnaire is sent out – just drop us a line or give us a call.

Keep Safe this Winter

The nights are drawing in and it is getting colder. Please make sure you all keep warm. If you are feeling unwell and finding it difficult to cope please give us a call. We are here to help.

Infection Control

Our Infection Control Lead is Lee-Anne. If you have an infection please let the office know so we can keep infections at bay.

Comments, Complaints, Concerns

If you have any comments, concerns or complaints, please have a chat with us as soon as possible. Contact the office and talk to a coordinator or Sarah our Registered Manager.

Call us on 023 9275 2910 and leave a message and someone will call you back. Alternatively you can write to us at our office:

23-27 St Ronans Road, Southsea, Portsmouth. PO4 0PP

Or email us at:

We would welcome any comments written by service users, relatives & staff for our next addition

Have a safe and happy 2016

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Assured Care
23-27 St. Ronans Road - Southsea
Portsmouth - Hampshire PO4 0PP

Office: 023 9275 2910 - Fax: 023 9281 7738

Assured Care is a Private Limited Company registered with Companies’ House.

Throughout this website the company The Portsmouth Sitting Service and Community Care Service Ltd trading as Assured Care will be referred to as Assured Care.