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t: 023 9275 2910

Welcome to our January Newsletter.

We hope you all had a lovely Christmas and New Year.


Carer of the Month

Each month we recognise one member of staff for their hard work, commitment and dedication to the service users and to the company. By way of this we give that staff member a certificate and small gift to say thank you. We would very much like to hear from anyone with their nomination for this month and future months November went to Nicolene and December was Lorraine.

Care Support Staff

We would like to welcome Nicolene who started November. Some of you may have already met her but for those of you that have not they have been out and about.

Office Changes

We will be saying good bye to Toni at the end of this month after 15 years with Assured care, she will be leaving to start a new Job with Barnardo’s.  We wish her all the best with her new career. We would like welcome Jessica who will be replacing Toni and she is currently training to become our new coordinator. Please bear with her whilst she is undergoing her training.

6 Monthly Questionnaires

The next Questionnaire will be sent out in February. The information that’s provided helps to improve quality care provided to all our service users and gives the staff a better knowledge and understanding of the service users they care for as your comments and views are valuable to an ever growing service. The analysis from the February has been attached to Aprils Newsletter for you to read.

Relatives and Friends Support Group

The Relative and Friends Support Group that is run by Trixie, Quality of Life Support worker based at our sister company St Ronans Care Home continues to support friends and families who are caring for a loved one. The group meets about every 3 months but if you would like to talk to Trixie you can contact her on either 023 9275 2910 or 023 9273 3359.

Comments, Complaints, Concerns

If you have any comments, concerns or complaints, please have a chat with Jacqui the Service Coordinator as soon as possible, alternatively you can speak with Jessica or Rochelle if she is not available. If Jessica or Rochelle are unable to help, you can contact  Sarah Adams, the Registered Manager, alternatively you can write to us at:
Assured Care,
23-33 St Ronans Road,

Call us on: 023 9275 2910 and leave a message and someone will call you back.

Email us at: .uk

We would welcome any comments written by service users, relatives & staff for our next addition.

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Assured Care
23-27 St. Ronans Road - Southsea
Portsmouth - Hampshire PO4 0PP

Office: 023 9275 2910 - Fax: 023 9281 7738

Assured Care is a Private Limited Company registered with Companies’ House.

Throughout this website the company The Portsmouth Sitting Service and Community Care Service Ltd trading as Assured Care will be referred to as Assured Care.