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t: 023 9275 2910

Welcome to our October news letter.

We hope you all enjoyed the summer.

Staff

Carer of the Month

Each month we recognise one member of staff for their hard work, commitment and dedication to the service users and to the company. By way of this we give that staff member a certificate and small gift to say thank you.  We would very much like to hear from anyone with their nominations for future months.
Care Support Staff

We would like to welcome Chloe who started this month . Some of you may have already met her but for those of you that have not met her yet she has been out and about.

Office Changes

We will be said good bye to Toni at the beginning of this month.  We wish her all the best with her new career. We would like welcome Lee-Anne who will be replacing Toni and she is currently training to become our new coordinator. Please bear with her whilst she is undergoing her training.

6 Monthly Questionnaires

The next Questionnaire will be sent out in October. The information that’s provided helps to improve quality care provided to all our service users and gives the staff a better knowledge and understanding of the service users they care for as your comments and views are valuable to an ever growing service. The analysis from the last 1 has been attached to this Newsletter for you to read.

Relatives and Friends Support Group

The Relative and Friends Support Group that is run by Trixie, Quality of Life Support worker based at our sister company St Romans Care Home continues to support friends and families who are caring for a loved one. The group meets about every 3 months but if you would like to talk to Trixie you can contact her on either 023 9275 2910 or 023 9273 3359.

Comments, Complaints, Concerns

If you have any comments, concerns or complaints, please have a chat with as soon as possible, with Tracy or Lee-Anne if they are unable to help, you can contact  Sarah Adams, the Registered Manager, alternatively you can write to us at:

Assured Care,
23-33 St Ronans Road,
Southsea,
Hants
PO4 0PP

Call us on: 023 9275 2910 and leave a message and someone will call you back.

Email us at:   info@portsmouthsittingservice.co .uk

We would welcome any comments written by service users, relatives & staff for our next.

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Assured Care
23-27 St. Ronans Road - Southsea
Portsmouth - Hampshire PO4 0PP

Office: 023 9275 2910 - Fax: 023 9281 7738
e: info@assuredcareportsmouth.co.uk

Assured Care is a Private Limited Company registered with Companies’ House.


Throughout this website the company The Portsmouth Sitting Service and Community Care Service Ltd trading as Assured Care will be referred to as Assured Care.