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t: 023 9275 2910

Welcome to our February news letter  

Keep Safe this Winter

It’s still cold and windy out there. We keep up to date with all the latest weather warnings; so if you are feeling unwell or finding it difficult to cope please give us a call. We are here to help.

 

Infection Control

Our Infection Control Lead is Lee-Anne. If you have an infection yourself or any queries regarding an infection of somebody else; please feel free to call the office. We are happy to help.

 

6 Monthly Questionnaires

Thank you to all service users and their relatives for taking the time to fill out our 6 monthly questionnaires which were sent out with the November’s news letter. The information and comments that you share with us help us to improve the quality of the service we provide, which is something we are continually motivated to do. Attached is a copy of the questionnaires analysis for you to read.

 

We value your views, if you have something to tell us don’t wait until a review or questionnaire is sent out – just drop us a line or give us a call.

 

Relatives and Friends Support Group

You are all welcome to join our Relative and Friends Support Group that is run by Trixie at our sister company St Ronans Care Home. The group meets about every 3 months, if you would like to talk to Trixie you can contact her on either:

023 9275 2910 or 023 9273 3359.

 

Staff

Care Support Workers

We would like to extend a warm welcome to several new members of our team. We have recently been joined by Luke, Sally, Lisa, Jazmine, Nikki, Aleksandra and Imogen.

You may have met some of our new team members already as they are already out and about in the community. We wish them well in their new roles.

 

Office Changes

We will be saying goodbye to Rochelle at the end of this month. We wish her all the best for the future. Kerry will be joining the office team and helping with co-ordinating. Please bear with her whilst she is undergoing her training.

 

Our staff do an amazing job, please keep sending in your compliments so we can pass your kind words on, it makes them feel so appreciated!

 

Website

Our new website is now live. Please take a look and let us know what you think.

www.assuredcareportsmouth.co.uk

 

Comments, Complaints, Concerns

If you have any comments, concerns or complaints, please have a chat with us as soon as possible. Contact the office and talk to a coordinator or Sarah our Registered Manager.

Call us on 023 9275 2910 and leave a message and someone will call you back.

Alternatively you can write to us at our office:

23-27 St Ronans Road, Southsea, Portsmouth. PO4 0PP

Or email us at:   info@portsmouthsittingservice.co.uk

 

We would welcome any comments written by service users, relatives & staff for our next addition.

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Assured Care
23-27 St. Ronans Road - Southsea
Portsmouth - Hampshire PO4 0PP

Office: 023 9275 2910 - Fax: 023 9281 7738
e: info@assuredcareportsmouth.co.uk

Assured Care is a Private Limited Company registered with Companies’ House.


Throughout this website the company The Portsmouth Sitting Service and Community Care Service Ltd trading as Assured Care will be referred to as Assured Care.